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CV & Personal Profile - Marion Cable

Key Skills / Employment History / Education / Qualifications / Personal Interests / Comprehensive skills list / References
Contact Details Available on request.
Key Skills Excellent proficiency with MS Office and Publisher Strong computer skills, including Outlook, Paint Shop Pro, Access, Internet browsers (IE, Firefox, Opera, Mozilla), Windows (all versions), DOS, HTML, XHTML, CSS, DHTML, PHP, MySQL, JavaScript and other custom written software. Dependable, flexible and able to meet deadlines Efficient team member or leader with good communication skills Quick learner with a flexible and adaptable approach Problem solving and resourceful A good range of specialist technical skills
Employment History February 2005 - present Private Company, Cambridge Jobs: Content Developer (Sep 05 - present) Customer Support Representative (Feb 05 - Sep 05) Summar: Developing content for the online games industry using inhouse tools and scripting language. Responsibilities include: Tailoring content to specific areas of the game Producing thorough project briefs Project management from start to release Managing the review and revamping of several old projects July 1994 - December 2004 The Plume School, Maldon Jobs: Senior Information Systems Support Technician (July 03 - December 04) Information systems Support Technician (July 2000 - July 2003) Information Technology Technician (July 1998 - 2000) Assistant Information Technology Technician (July 1996 - July 1998) Voluntary Information Technology Technician (July 1994 - July 1996) Summary: Working as a supervisor dealing with day to day running of all IT Systems and leading a small team of technicians providing user support to approximately 2000 users spread across two sites. Duties also include implementing backup routines, project management, writing department policies, training administration staff on Word, Excel, Powerpoint, Access and Publisher and managing departmental budgets as well as those listed below. Responsibilities include: Team Leadership (including performance management reviews) Dealing with day to day running of all IT systems Technical support to 2000 users across two sites Arranging meetings and liaising with contractors Working independently and taking responsibility Inter-departmental billing and purchasing of supplies Able to work within a small team Staff training and personal development support Single-handed network server build/support (Win NT) Dealing with a range of users aged 9-65 December 2003 - Present Sony Online Entertainment Customer Support Jobs: Voluntary EverQuest Guide Summary: Working as part of the Guide Program providing emergency in game customer support to thousands of players on Sony's leading online role-playing game - Everquest. Duties include running dynamic events for player participation and advising players on technical and game issues. Recently promoted to Training Co-ordinator to assist with the planning of courses of study for new Guides. Responsibilities include: Customer Support and care Running dynamic quests and events Following policies set by SoE Interacting with members of a server team Training of new Guides Creating/writing quests and events September 2002 - December 2004 All Books, Maldon Jobs: Voluntary Sales Assistant Summary: Opening up and running a second hand book shop with over 70,000 titles. Involved in all aspects of sale and advising customers as well as shop security. Responsibilities include: Directing customers Advising customers on suitable titles Using cash register and credit/debit card system Setting shop alarm Producing end of day sales reports January 1996 Epson Ltd, Hemel Hempstead Jobs: Office 97 Roll-out Trainer Summary: A one week placement to train staff in the differences between their present system and Office 97. This gave them knowledge of the new version being implemented across the company. Responsibilities include: Planning courses Adapting teaching styles to individuals within a group Liaising with technical staff to setup the system for training Producing trainee assessment
Education 2002-2004 : Witham Technology Centre, Witham 1994-1996 : Plume 6th Form College, Maldon 1986-1994 : Home Tutored
Qualifications
NVQ Level 3 Management Management (currently being verified by external assessor) Performance Management Staff Development Interpersonal Skills Delivery of Training Level 3 Installing & Supporting Information Technology Systems Network & customer support Hardware installation Software installation People management Health & Safety	IWA Web Based Certificates Introduction to HTML Introduction to Cascading Style Sheets Creating Web Graphics with Paint Shop Pro Web Content Writing and Editing Web Project Management Web Security Accessible Web Design Intro to Programming Concepts Web Business Certificate Contracting Your Services Introduction to Web Design Special Topics HTML :Forms Web Technologies Certificate Introduction to JavaScript Web Writing Workshop
A Level Mathematics - Pure & Applied (B) General Studies (B) Further Mathematics - Pure & Statistics (D) Physics (C)	GCSE Mathematics (A) English (A) Physics (B)
Personal Interests I am interested in PC and web games, playing, writing and contributing to content. I like reading and watching movies - especially at the cinema with friends. I have a wide ranging taste in music and play the flute. I enjoy making chain mail jewellery and selling it at craft fairs or other social events. I am currently trying to relocate to Cambridge to benefit from new opportunities and be closer to my friends. In addition to this I have been a member of the Air Training Corps and reached the rank of 1st Class Cadet.
Skills List MS-DOS MS Windows 3.x MS Windows 9x MS Windows ME/2K/XP MS Publisher 2, 97, 98, 2000 MS Office 4.2, 95, 97, 2000, XP MS Windows NT 4 Server Novell Netware 4.x MS Internet Explorer 4, 5, 5.5, 6 SIMS MS Access 2, 97, 2002, XP JASC Paint Shop Pro 4, 5, 7 Norton Ghost 5 Seagate Backup Exec 7 NT/Novell Installing PC Hardware/Software CAT 5 UTP Network Cabling Cisco 2600 Series Routers JavaScript HTML 4 XHTML 4 CSS PHP4 MySQL User Support
References
Professional Mark Ogilvie Jagex LTD 11 Sturton Street Cambridge CB1 2SN	Personal Available on request

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